Abram Pastore

About me

Hello, I'm Abram!

I am a dynamic, results-driven professional who transforms expertise into impactful solutions. My exceptional communication skills empower me to bridge the gap between clients and internal teams, while my agile mindset and creative problem-solving consistently drive innovative, high-quality outcomes.

What I do

Systems Administration

Expert administration across major hardware and software platforms, ensuring secure, scalable, and reliable IT environments.

Testimonials

Hakeem Miles

"Abram brought a great deal of technical expertise to the group, and would help out at a moment's notice, and would not stop until the issue was resolved."

Experience

Resume

Education

Veterans Memorial High School
2019 - 2022
Assistant & Volunteer to the IT Department -- assisted with Teachers & Staff when desktop issues arose, Shadowed the Director of Technical Support, gaining hands-on experience in IT operations and system management.

Experience

Senior Technical Engineer
CoreRecon February 2025 - June 2025
Managed and resolved client support requests via ticketing systems and direct communication, ensuring prompt and efficient resolution. Conducted thorough research and implemented innovative solutions to long-term technical challenges, improving client operational efficiency. Performed on-site technical support and ensured high-quality, responsive service delivery. Developed and maintained comprehensive documentation, facilitating smooth internal operations and clear client communication. Led the deployment of advanced solutions, enhancing client workflows and operational efficiency. Spearheaded critical email system migrations to modernize infrastructure and improve client productivity. Successfully managed complex access recovery initiatives, coordinating extensive collaboration and vendor engagements to ensure service continuity. Acted as the primary contact and collaborated closely with company executives, including the Director of Technology, VP, and CEO, as well as maintaining strong relationships with major clients.
IT Coordinator
The Khoury Group August 2023 - February 2025
Led the design and maintenance of robust IT infrastructures, ensuring secure networks, effective data management, and smooth hardware/software operations. Implemented innovative IT solutions to enhance business efficiency, conducted regular audits for compliance and data integrity, and managed backup processes to minimize downtime. Additionally, provided technical support and training, negotiated with vendors for competitive upgrades, and developed IT policies aligned with organizational goals.